AIRPORT GUIDE FOR IN-PERSON CHECK-IN

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Dubuque (DBQ) Dubuque Regional Airport

10965 Aviation Drive
Dubuque, IA 520031

Online check-in begins 24 hours prior to departure time and ends 3 hours prior to departure time. If you are traveling with checked baggage, you must check-in at the ticket counter. Checked bags are accepted at the ticket counter up to one hour prior to departure. Please arrive at least 60 minutes prior to your scheduled departure time.

Whether you check-in online or in person, it is your responsibility to allow enough time to complete the security screening process at the airport and be present at the departure gate on time.

Beginning May 7, 2025, you will need a REAL ID-compliant ID to fly within the United States. For a complete list of acceptable REAL ID identifications or additional information about REAL ID, visit www.dhs.gov/real-id.

Ticket Counter Information

The Denver Air Connection ticket counter is located in the Captain Robert L. Martin Terminal of the Dubuque Regional Airport. The ticket counter opens 90 minutes before flight time and closes 45 minutes before departure time.

Ticket counter check-in
If you are traveling with a paper ticket, or just need some extra help with the check-in process on the date of departure our customer service agents are always available to help get you going with an in-person check-in. Please note that checked baggage is only accepted 1 hour or more prior to departure.

Online Check-in

Online check-in begins 24 hours prior to departure time and ends 3 hours prior to departure time.

When to arrive at the airport and Check in Information

We request that you arrive 90 minutes prior to your flight, but no later than 1 hour prior to your departure time.

Check-in will close 45 minutes prior to departure time, to allow sufficient time for TSA screening. The TSA requires 45 minutes to complete the screening process for checked baggage. Passengers who have not checked in at least 45 minutes prior to departure will be unable to board the flight.

Passengers arriving at the 45-minute cutoff may not have enough time to complete the screening process and will be unable to board the flight if the screening process cannot be completed. No refunds will be given for missed flights due to late check-in.

Airport Services

Credit and debit cards accepted
TSA Pre✓™
Free Wi-Fi at the airport
Family restroom
Power outlets at the gate

Traveler Resources

Carry-on/Checked Baggage Policy
Pet/Service Animal Policy
Firearms in Checked Baggage Policy
TSA Prohibited Items
TSA Security Wait Times
All Denver Air Connection Check In and Baggage Policies