Baggage Policies

CARRY-ON BAGGAGE

Passengers are permitted one free carry-on bag (not exceeding 30 lbs or 50 linear inches) and one carry-on personal item (not to exceed 41.5 linear inches). Due to limited space in the aircraft cabin, your carry-on bag will be checked at the gate and returned to you at your destination. Personal items (such as purses, briefcases, or laptop bags) must meet size restrictions, based on aircraft type (see below).

If you are connecting to a flight on another airline, please review that airline’s carry-on baggage policies as well.

Personal Item Size Restrictions

Dimensions (inches)
Aircraft Type Height Width Depth
SA227-DC Metro 23 6 13 14.5
DO-328-300 Dornier Jet 9 13 14.5
EMB-145 9 13 14.5

CHECKED BAGGAGE

 For each ticketed customer, Denver Air Connection will transport, subject to space and additional fees, up to three (3) checked bags per passenger. All baggage beyond the first checked bag is carried on a space available basis. All checked baggage is subject to an additional charge.

Checked baggage is subject to the following charges:

Route First Checked Bag 2nd Checked Bag 3rd Checked Bag Oversize Overweight Sporting Equipment
Alliance / Denver Free Free $15 $15 $15 $15
Clovis / Denver or Dallas Free Free $15 $15 $15 $15
Ironwood / Chicago or Minneapolis Free Free $15 $15 $15 $15
McCook / Denver Free Free $15 $15 $15 $15
Telluride / Denver or Phoenix $20 $35 $100 $50* $50* $50*
Thief River Falls / Minneapolis Free Free $15 $15 $15 $15
Pierre / Denver Free Free $15 $15 $15 $15
Watertown / Denver or Chicago Free Free $15 $15 $15 $15

*Note: Oversize/overweight/sporting equipment fees are cumulative for Telluride route. For example: golf clubs weighing more than 50 lbs. would incur both overweight and sporting equipment fees.

  • Checked baggage may not exceed 50 LBS or 62 linear inches.
  • Overweight baggage charges will apply to each checked bag exceeding 50 LBS but less than 75 LBS.
  • Bags weighing in excess of 75 LBS will not be accepted for travel.
  • Oversize baggage charges will apply to each bag between 62 and 80 linear inches.
  • Bags exceeding 80 linear inches will not be accepted for travel.
  • Baggage charges are cumulative. More than one charge may apply to oversized and overweight bags.

Checked Baggage and Connecting Flights

Please read the following information carefully.  Depending on how your itinerary is ticketed, you may need to claim your checked baggage and check it in with your connecting airline.  If you have any questions about whether your baggage is checked through to your final destination, please ask an airline representative when checking your bags.

If your Denver Air Connection flight is booked in the same reservation with a connecting flight on United, your baggage can be checked through to your final destination. 

For passengers who are not connecting to United flights, or who have purchased separate tickets for their connecting flight, you must claim your checked baggage from the baggage claim and recheck with your connecting airline. In this case, Denver Air Connection cannot claim your baggage from another airline. If you do not claim your own baggage from your other airline, consult your other airline for their policies on unclaimed/abandoned baggage. If you feel that you will not have enough time to make your connection, please contact our call center to change to a later flight, subject to any applicable change/cancellation fees.

 

PROHIBITED ITEMS

Certain items are prohibited by the TSA aboard passenger aircraft. Please see the TSA list for details: http://www.tsa.gov/travel/security-screening/prohibited-items

Hazardous Materials

Federal law forbids the carriage of hazardous materials aboard aircraft, in your luggage or on your person. Hazardous materials include explosives, compressed gasses, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials.

Hoverboards

Denver Air Connection will not accept hoverboards (motorized, two-wheel, skateboard sized scooters) aboard our passenger aircraft in either checked or carry-on baggage. Although government agencies have not prohibited the carriage of hoverboards aboard aircraft, we are joining the growing list of airlines prohibiting these items due to the risk of fire from lithium or lithium-ion batteries contained inside. On rare occasion these batteries can spontaneously overheat and pose a fire hazard risk.

Smart Bags/Smart Clothing

Denver Air Connection prohibits smart bags, smart clothing, and other articles containing non-removable lithium batteries in checked or carry-on baggage.

Lithium Batteries

Denver Air Connection will accept lithium ion or lithium metal batteries aboard our passenger aircraft, provided they are properly installed in a permitted consumer electronic device. Spare or loose lithium batteries are not permitted in checked or carry-on baggage, and are only permitted as part of your personal item allowance. Lithium batteries that are damaged, defective, or recalled by the manufacturer are not permitted aboard aircraft.

LOST OR DAMAGED BAGGAGE

Damaged or lost baggage must be reported in person within four hours of customer’s arrival at destination.

Improperly packed and/or fragile items will be accepted subject to Limited Release and Denver Air Connection will not be responsible for any damage to items that are accepted with Limited Release.

Checked Baggage Liability

Denver Air Connection’s liability for lost, damaged, or delayed baggage is limited to $2,000 per fare-paying customer.