Fare Information

AVAILABLE FARE TYPES

Flexible

The Flexible fare is a refundable fare, with no advance purchase required. Flexible fares allow you to change or cancel your flight up to 60 minutes prior to departure time, without a change or cancel fee.

Non-Refundable

Non-Refundable fares may be changed or cancelled up to 1 hour prior to departure time. Advanced purchase may be required. In case of cancellation, credit remains for up to 1 year from original ticket issuance.

Which fare should I choose?

These are minimum recommended times. Holidays, weather, and other factors may increase the amount of time required. Please plan accordingly.

GENERAL TERMS:

Reservations are non-transferrable. Certain fares may require advance purchase. Payment is due at the time of purchase.

TAXES AND FEES:

Fare includes base fare, plus government-imposed taxes and fees: Airport Passenger Facility Charges (PFCs) of up to $18, other government taxes and fees including US Excise taxes, segment fees and security fees.

Additional fees may be incurred, such as baggage fees, change/cancellation fees, etc. A fee of $8 will be incurred for each reservation booked through our call center.

ADVANCE PURCHASE

Certain fares may require advance purchase. Seats are subject to availability.

STANDBY

Passengers holding confirmed reservations and tickets may standby for an earlier same day flight to the same destination.

CHANGES/CANCELLATIONS

Changes and cancellations for reservations purchased directly from Denver Air Connection must be handled in-person or through our call center. For reservations purchased through a third party, please contact the party from which you purchased your reservation to make changes.

Refundable Fares:
If you cancel your flight, you will receive the entire amount of your ticket value refunded to the original form of payment.

Changes and cancellations must be made at least 60 minutes prior to scheduled departure.

Non-Refundable Fares:

Once purchased, fare is non-refundable. If a cancellation is made within 24 hours of purchase and at least 7 days prior to departure, you may receive refund to original form of payment.

If cancellation occurs at least 1 hour prior to the originally scheduled flight, you will receive the ticket value in the form of a credit which may be used on a future flight. Difference in fare may be charged upon rebooking. If cancellation does not occur prior to flight, passenger is considered a no-show and ticket has no value.

Non-refundable fares may not be upgraded to refundable fares.

CHECK-IN

Please see our Flight Check-In page for check-in times and information.

NO-SHOW

Customers who fail to cancel or change their reservation at least 60 minutes prior to travel and who do not board their flight will be considered a No Show, and all remaining funds on the reservation will be forfeitted, including Refundable fare types.

DELAYS

Weather Delays
For weather delays exceeding 1 hour, change fees will be waived for passengers wishing to reschedule to another available flight. Flights delayed due to weather will depart as soon as weather conditions permit. For flights cancelled due to weather, DAC will either refund the purchase price of the DAC ticket, or reschedule the passenger on another available DAC flight. If you did not book your travel directly with us please contact your booking agent.

Mechanical Delays
For mechanical delays exceeding 1 hour, change fees will be waived for passengers wishing to reschedule to another available Denver Air Connection flight.

For a mechanical delay of more than 3 hours, DAC will either refund the purchase price of the DAC ticket, or reschedule the passenger on another available Denver Air Connection flight.

This policy extends to Denver Air Connection flights only. If you did not book your travel directly with us please contact your booking agent.

INFANTS & CHILDREN

Please see our Infants and Children page for information about traveling with children.

BAGGAGE RESTRICTIONS

Please see our baggage policy page for permitted baggage size, pricing, and prohibited item information.