AIRPORT GUIDE FOR IN-PERSON CHECK-IN
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Denver (DEN) – Denver International Airport
8400 Pena Blvd
Denver , CO 80249
Ticket Counter Location and Hours
The Denver Air Connection ticket counter is located on Level 5 of the main terminal and is most easily accessed through door 507 or 511.
The ticket counter opens 3 hours prior to departure and closes 1 hour prior to departure time.
Online Check-in
Online check-in begins 24 hours prior to departure time and ends 3 hours prior to departure time.
If you are traveling with a paper ticket, or just need some extra help with the check-in process on the date of departure our customer service agents are always available to help get you going with an in-person check-in. Please note that checked baggage is only accepted 1 hour or more prior to departure.
Gate Location and Hours
All of our flights depart from Gate C70.
Clicking on the image below will open the DIA interactive map directing you to our gate. Please note that the map refers to that area collectively as the “Train Platform Landing”.
DEN Airport Map
When to arrive at the airport and Check in Information
We request that you arrive 2 hours prior to your flight, but no later than 1 hour prior to your departure time.
Ticket counter check-in will close 1 hour prior to departure time. Any passengers not checked in at that time will not be allowed to board. No refunds will be given for missed flights due to late check-in.
Connecting Flights
Passengers connecting from other airlines with carry-on baggage only can check-in at the gate. Gate check-in begins 1 hour prior to departure time.
Passengers with checked baggage connecting from a United flight who have checked their baggage through to their final destination may check-in at the gate. It is your responsibility to ensure that your baggage is checked through to your final destination. If your baggage was only checked to DEN, you must retrieve your baggage from the baggage claim area and check-in at the Denver Air Connection ticket counter.
Passengers with checked baggage who are not connecting from United or who have purchased separate tickets for their connecting flight must check-in at the ticket counter. You must retrieve your checked baggage from the baggage claim, then check-in at the Denver Air Connection ticket counter with your checked baggage. See the “Originating at Denver” section above for DEN ticket counter times and location. It is your responsibility to leave enough time to complete security screening after checking in at the ticket counter. We recommend a minimum of 90 minutes.
Airport Services
- Credit and debit cards accepted
- TSA Pre✓™
- Free Wi-Fi at the airport
- Family restroom
- Power outlets at the gate
- CLEAR service
Need information on a different airport? Click here to view the full list of airports we service.