Information and Policies

Policies and Information

• Contract of Carriage
• Carry-on/Checked Baggage
• Exit Row Seating Policy
• Lengthy Tarmac Delay Policy
• Pet/Service Animal Policy
• Portable Oxygen Concentrators
• Prohibited items in checked and carry-on baggage
• Special Needs Passengers
• Bicycle Policy
• Firearms in Checked Baggage
• Fare Information
• Infants and Children

As a partner in aviation safety, we will not tolerate violent and unruly behavior on our aircraft or at airports, no exceptions. We commit to business practices, protocols, and collaboration to mitigate the potential for interference with an airline employee, assaults, and threats of assault of other passengers that threaten the safety and security of our flights. Our collective and coordinated actions will ensure a safer experience for passengers and protect our employees from unlawful interference.